These Payment and Refund Terms outline the conditions under which payments are made for services provided by Am I Exploring and the circumstances under which refunds may be issued. By using our services, you agree to these terms.

1. Payment for Services

Am I Exploring offers both free and paid services to job seekers and employers. Paid services may include, but are not limited to:

• Premium Job Listings: Employers who wish to promote job vacancies more prominently on our platform.
• Resume Writing Services: Professional assistance in creating and optimizing your resume.
• Career Coaching and Interview Preparation: Personalized guidance to help job seekers prepare for interviews and career advancement.
• Employer Recruitment Packages: For employers seeking additional recruitment services, such as candidate screening, background checks, and skill assessments.

All payments for paid services must be made in advance, unless otherwise specified. Payment can be made through various methods, including credit card, debit card, bank transfer, or other available payment gateways.

2. Payment Methods

We accept the following payment methods:

• Credit/Debit Card (Visa, MasterCard, American Express)
• Bank Transfer
• Online Payment Gateways (PayPal, Stripe, etc.)

The available payment options will be displayed during checkout, and users can choose the method that suits them best.

3. Payment Terms

• Job Seekers: Payments for premium services like resume writing, career counseling, or interview preparation are due at the time of purchase. Prices are listed on our website and may vary based on the service selected.
• Employers: Payments for job listings or recruitment services are due before the service is rendered. A breakdown of the costs will be provided on the website or in the agreement prior to payment.

You agree to pay the fees associated with the service(s) you select. Prices may be subject to change, and you will be notified in advance of any price adjustments.

4. Refund Policy

Our refund policy applies to paid services only and is subject to the following terms:

• Refund Eligibility:

  • Job Seekers: Refund requests will be considered if services such as resume writing, career counseling, or interview preparation have not been initiated. Once these services are provided, no refunds will be issued.
  • Employers: Refunds for premium job listings will be considered if the job posting has not been published or advertised. Once the job listing is active, no refund will be issued.

• Refund Requests: To request a refund, you must contact us within [insert time frame, e.g., 7 or 14 days] of the original purchase. Refund requests can be made via email, phone, or our online support portal. You will need to provide proof of payment and a reason for the refund request.

• Non-Refundable Services: Certain services, such as job placement assistance and career consulting, are non-refundable, as these are customized services provided based on your unique needs.

5. Processing Refunds

• Approved Refunds: If your refund request is approved, the refund will be processed to your original payment method within [insert time frame, e.g., 7–10 business days].

• Rejected Refunds: If a refund is not approved, we will notify you of the reason for rejection and may offer an alternative solution, such as a service credit or discount on future services.

6. Service Modifications or Cancellations

• Modification of Services: If you wish to change the service you have purchased (e.g., switch to a different package or request a service upgrade), please contact us within [insert time frame, e.g., 48 hours] of your original purchase. Modifications may be subject to additional charges.

• Cancellation of Services: If you wish to cancel any service before it is provided, you may be eligible for a refund as outlined in our refund policy. If you cancel after the service has begun, no refund will be issued.

7. No Refund for Unused Services

If you purchase a service and do not use it within the agreed-upon time frame (for example, failing to submit required information for resume writing or interview coaching), no refund will be issued. Services are time-sensitive, and refunds are not granted for unused or expired services.

8. Payment Disputes

In the event of a payment dispute or chargeback, we will work with you to resolve the issue. However, if a chargeback is filed for a service that has already been rendered, we reserve the right to deny any future services until the issue is resolved. You may be required to pay any associated fees for disputed transactions.

9. Changes to Payment Terms and Refund Policy

Am I Exploring reserves the right to modify these Payment and Refund Terms at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting. We encourage you to review this page periodically to stay informed about our payment and refund policies.

10. Contact Us

If you have any questions about payment, refunds, or the services we offer, please contact us at:

• Email: rakeshj@amiexploring.com